Accessing and using the GLENI website requires meeting all the terms and conditions below.Please read this document carefully prior to ordering any goods by means of our website or online shop.Acquiring access to the website and using it requires meeting the following terms and conditions as provided by applicable law.
The present Agreement is subject to modification at any time. Any and all modification shall be deemed immediately effective on notification about a change of Agreement.By accessing and using the website you agree to follow the Agreement and track its subsequent changes.
All orders are received via the Internet, by phone or fax.Please run Order Confirmation and immediately notify GLENI of any error. Any incorrect data sent by Order Confirmation would be used for performing the Contract.GLENI reserves the exclusive right to accept or refuse an order or perform it within the agreed timeframe.
Prices and Goods Availability
The prices of goods are quoted in the GLENI price list.The quoted prices do not include the expectable customs duties and shipment costs which vary depending on shipment methods.If the requested goods are not available we shall notify you by e-mail in good time.All data specific to goods prices and availability which are given on the GLENI website are subject to change without prior notice.
SHIPMENT OF GOODS
All shipment terms given on the GLENI website are provisional and entirely depend on goods availability, order processing and shipment terms provided by specific carriers.
Order processing terms vary from 1 week to 2 months depending on stock availability, personalization requirements and (quite important) the CITES control which all python bags are subject to (The U.N. Convention on International Trade in Endangered Species of
Wild Flora and Fauna (CITES) was signed in 1973. Currently there are over 125 CITES member states.
The Convention is aimed at protecting or rare and endangered species by regulating trade in these species and their derivative products.The restrictions apply to such rare species of animals and plants such as apes, wild cats, parrots, lizards, snakes; orchids and cacti as well as the so-called derivatives - i.e. goods of tiger, leopard, jaguar or lion skin; alligator, cobra, python or lizard skin bags, belts, wallets and the like.
The delivery terms are also operator-dependant.
GOODS DELIVERY TERMS
The goods available in stock are shipped on the day following the order (made exception for items realized with python's skin, which need the Cites certificates to be shipped and we usually have to wait about a week before receiving them).The delivery term ranges from 1 to 10 days depending on each particular destination.Should we run out of stock with the requested items we would immediately notify the customer and provide updated information.You can also check goods availability by contacting our Customer Service Department.
GLENI warrants that all the supplied goods are identical to the ones represented on the website (The item realized by our italian tanneries, being completely hand-made, could be subject to very light colouring changes. However, they don't absolutely modify the excellent quality of the item self, a perfect quality promised and guaranteed by our company).
BY USING THE WEBSITE YOU ARE ASSUMING ANY AND ALL RISKS SPECIFIC TO ITS USE OR ANY SERVICE REPRESENTED THEREAT.GLENI SHALL NOT BE LIABLE FOR ANY ERRORS OR MISPRINTS ON THE CORPORATE WEBSITE OR ANY OTHER ONE WITH CROSS REFERENCES OR CONNECTION TO.THE GLENI WEBSITE MAY NOT BE LIABLE FOR ANY DIRECT OR CONSEQUENTIONAL DAMAGES OR LOSS INCLUDING THOSE CAUSED BY LOSS OF PROFIT OR INCOME.THE GLENI WEBSITE DOES NOT BEAR ANY LIABILITY RESULTING FROM USE, DISCLOSURE OR COMMUNICATION OF THE INFORMATION FOR ANY REASON.THE INFORMATION PUBLISHED ON THE WEBSITE MAY CONTAIN TECHNICAL OR OTHER ERRORS INCLUDING MISPRINTS.THE COMPANY ENGAGES TO PERIODICALLY CORRECT SUCH ERRORS AND PUBLISH THE ERRATA.GLENI MAY AT ITS OWN DISCRECTION MODIFY THE INFORMATION PRESENTED ON THE WEBSITE IN ORDER TO IMPROVE IT AND/OR CORRECT ANY ERRORS.ALL THE ABOVE LIABILITY DISCLAIMERS ALSO APPLY TO ANY AND ALL MODIFICATIONS AND AMENDMENTS OF THE WEBSITE.ASSESING THE ACCURACY, COMPLETENESS AND BENEFIT OF ALL OFFERS, ANNOUNCEMENTS, SERVICES, GOODS AND OTHER INFORMATION PRESENTED BY MEANS OF THE GLENI WEBSITE CONFERRING RECIPROCAL RESPONSIBILITY.GLENI MAY NOT GUARANTEE UNINTERRUPTED OPERATION OF THE WEBSITE, ABSENSE OF ERRORS OR THEIR CORRECTION ONE WAY OR ANOTHER.
References to Other Websites
Our website contains links enabling navigation to other sites.These websites are beyond GLENI control. Therefore, GLENI may no be held liable for the content presented on any of these websites.
Applicable Law and Jurisdiction
Any dispute specific to use, performance, interpretation and violation of the contract electronically signed by the customer and GLENI is subject to Italian Law.
Any dispute between the above parties shall be taken to a court of law at the legal address or residence of the customer (if on the Italian territory).If the customer is registered or resides outside Italy the dispute shall be taken to the court of law at the contract performance venue.
If for any reason any part of the above terms and conditions becomes irrelevant or inapplicable the remaining part shall be deemed in full effect and may not be declared null and void.
You may cancel the goods purchase order at any time.To cancel your order please forward the appropriate notice within 10 (ten) days from the date of delivery (pursuant to Paragraph B of Clause 6 of Law # 185 dated May 22, 1999) and return the goods within the next 15 (fifteen) days after providing the code (number) of the Return Material Authorization (RMA) provided by the Customer Service Department.
On delivery of goods please make sure that:
- The number of items matches the quantity stated in the accompanying documents;
- The goods nomenclature and quality which may be indicated on the packing are compliant with the accompanying invoice which is always included on shipment;
- The packing is intact, dry and devoid of any signs of damage.
Should there be any discrepancy in quantity or information designated on the packing, any missing items, damage etc. you must immediately notify the carrier and our Customer Service Department providing all the basic order information.